Payments Policy

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting your e-mail.

We accept the following forms of payment:

●      Credit cards (Visa, MasterCard, American Express, and Discover)

●      Debit cards

      ●    Shop

●      PayPal

●      Google Pay

●      Apple Pay

●      Cash, checks, money orders, or any other forms of payment are not accepted.

Payment Processing

Your credit/debit card or online Pay account will be charged at the time you place your order. We use secure payment processing services to ensure that your information is safe and secure.

Order Processing

After a customer places an order, we will send a confirmation email to the email address provided. We will process the order within 1-2 business days and prepare it for shipment. All orders have an ETA of 5-7 business days. Questions? You may contact us via email at support@smokeymountainhearth.com

Contact Info: 

●      Company Name: Smokey Mountain Hearth

●      Address: 130 Perimeter Park Rd, Ste. A, Knoxville, TN 37922-2240

●      Email: support@smokeymountainhearth.com

●      Phone: 865-217-6658

 

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